How does the shuttle / shared service work?
We need to know your booking requirements now and in advance then 7 days prior to travel we confirm if a shared minibus service is available and send you the price and confirmation.
How much notice do you need for all services?
24 hours or more notice is enough to book the service. For less than 24 hours call us during office hours on 0871 733 3137 (International 00 34 928 760 386).
How / when do we pay?
For bookings of 15 people or less, pay direct to your driver once you arrive in the resort. If you prefer you can also prepay with a credit card though there's an additional 4% on the cost for bank charges.
Can I book a return transfer too? Is there a discount for booking 2 ways?
Yes you can book a return service - confirm that now when you book your arrival. There' s no discount unfortunately for booking a 2 ways.
We're a small/large group or a big family, can we travel together with you?
Yes, as well as saloon cars there are small and large coaches so groups of up to 54 people can book to travel together in one vehicle.
Do you have child seats?
For Gran Canaria - Yes, baby seats and child seats are €3 extra per journey; also the Renault Espacio has a regular seat fitted with a special seatbelt adjustable for a child. Child seats can be requested (via comments box) for Tenerife but can't be confirmed until the actual day of travel. Child seats aren't possible for Lanzarote or Fuerteventura.
Do you work with travel agents and private companies?
Yes, if you're sending clients to Gran Canaria on a regular basis and need a service such as this, contact us and let us know! We offer net or commisionable rates. We also provide a registered Spanish/English speaking holiday representative service.
We have lots of luggage, will there be plenty of space?
Gran Canaria and Lanzarote transfers are often/mainly provided by private saloon cars so please be sure to let us know if you have extra large baggage or lots of luggage so we can make arrangements with you for a suitably sized vehicle. You can do this in the comments box of the booking form. Tenerife and Fuerteventura, most of our transfers are in small minibuses so large bags not a problem but again, do let us know if you're bringing special equipment such as a bike, surf board, golf clubs .... as there may be an additional charge.
